Ateeq zada
IT Support Engineer @ APCD Australia | Recently completed Master of Information Technology from University of South Australia
Gallery
Photos & videos from our travels.
Certifications
Educatuon and Leadership
- EXPERIENCE
APCD Pty Ltd.
Information Technology Support Engineer• Configuring systems according to customer requirement
• Create and maintain a project repository and records.
• Support Executive Engineer in customer meetings and compilation of requirements specification documents.
• Proofread functional specification documents before final approvals from stakeholders.
• Troubleshoot and support computer workstations and peripherals.
• Installation support of new hardware and software
• Conducting site visits for IT support
Axiom Technologies Australia
IT help Desk Support
• Providing on-site support to complete Win10 upgrade.
• Completing project tasks such as checking the IT devices, Networks, LAN, WAN and Wi-Fi and troubleshoot accordingly and reporting.
• Using ServiceNow to check, complete communicate and manage the assigned tasks and raise change management procedures, a good understanding of SCCM.
• Assisting staff with general IT inquiries such as user accounts, outlook, share drives, network drives, troubleshooting network printers and provide basic education and guidelines.
• Installation support of new hardware and software and conducting branch visits for IT support.
Gulf marketing Company Pvt LtdAssistant Manager IT 2015 – 2018Parent Company name is Tufail Group of Companies, Karachi pakistanDepartment Of IT
International Center For Chemical and biological Sciences ICCBS.University of KarachiInternee Present 2015• Configuring systems according to customer requirement
• Create and maintain a project repository and records.
• Support Executive Engineer in customer meetings and compilation of requirements specification documents.
• Proofread functional specification documents before final approvals from stakeholders.
• Troubleshoot and support computer workstations and peripherals.
• Installation support of new hardware and software
• Conducting site visits for IT support
Meezan Bank Limited ( Shamsi Society) Branchinternee• Configuring systems according to customer requirement
• Create and maintain a project repository and records.
• Support Executive Engineer in customer meetings and compilation of requirements specification documents.
• Proofread functional specification documents before final approvals from stakeholders.
• Troubleshoot and support computer workstations and peripherals.
• Installation support of new hardware and software
• Conducting site visits for IT support
IDEAS 2014• Configuring systems according to customer requirement
• Create and maintain a project repository and records.
• Support Executive Engineer in customer meetings and compilation of requirements specification documents.
• Proofread functional specification documents before final approvals from stakeholders.
• Troubleshoot and support computer workstations and peripherals.
• Installation support of new hardware and software
• Conducting site visits for IT support - EDUCATION
University of South Australia
MastersActivities: Member of non Academic Incharge
Federal Urdu University of Arts, Science and TechnologyBachelor of Science (BS) Computer ScienceActivities: Volunteer and Student
Allama Iqbal government Degree College Model colony KarachiItermidiate Pre-EngineeringDescribe your studies, involvements, and accomplishments at this school.Prince Ali boys secondary school malir karachimatricActivities: Member of non Academic Incharge - LET'S CHAT!
